Privacy Policy

Introduction

Beautflex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website beautflex.world or interact with our services at our Byron Bay cafe.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy is intended to meet our obligations under APP 1 (open and transparent management of personal information).

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form with your name, email address, and message
• Place an order for our smoothies, teas, or coffees
• Request information about our catering services
• Subscribe to receive updates about our drink menu and recipes

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about our beverages and services
• Process orders for our smoothies, teas, and specialty coffees
• Improve our drink offerings and customer experience
• Send you information about new menu items and seasonal drinks (with your consent; we comply with the Spam Act 2003 (Cth) for commercial electronic messages)
• Comply with legal obligations in Australia

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our website and cafe, and only when necessary for legitimate business purposes related to our beverage services.

Overseas Disclosure

We do not routinely disclose your personal information to overseas recipients. Where we use service providers that may store or process data outside Australia (for example, certain website or cloud services), we take reasonable steps to ensure that any such recipient complies with Australian privacy standards or equivalent protections. If we disclose your information overseas, we will take reasonable steps to notify you where practicable, in accordance with APP 8.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations (including under Australian law), and to resolve disputes. When we no longer need your information, we take reasonable steps to destroy or de-identify it.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of data transmitted to or from our website.

Your Rights

Under the Privacy Act and the APPs, you have the right to:

• Request access to the personal information we hold about you (we will respond within a reasonable period, generally within 30 days)
• Request correction of inaccurate, incomplete, or out-of-date information
• Request deletion of your information where we are not required to retain it by law
• Opt out of direct marketing communications at any time (including by using the unsubscribe link in our emails, where applicable)

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing a request.

Complaints

If you believe we have breached the APPs or the Privacy Act, you may lodge a complaint with us. We will acknowledge your complaint and respond within a reasonable period (generally within 30 days). If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For more information, visit oaic.gov.au/privacy/privacy-complaints.

Cookies

Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookies Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices related to our beverage services, please contact us at:

Email: contact@beautflex.world
Address: 4 Acacia St, Byron Bay NSW 2481, Australia
Phone: +61 411 729 618

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.